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Major Network Disruption (Severity HIGH) - News / General - XPON Support Portal

Mar 12 2022

Major Network Disruption (Severity HIGH)

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We have been experincing major network anomloies during the past week as a result certain section of the network are being disconnected from the core service. We now working with our vendors to indetify the cause of the issues and request that any customers that have issues please put tickets in at https://gigabair.deskpro.com/ which can be accessed via a mobile phone, we kindly request that you do not call engineers direct. We expect disruption over the weekend and will update our website at https://gigabair.deskpro.com/news periodically. 

We apologise for the inconvienence 

Networks Services 

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