Welcome to your support centre

Our support centre is the quickets way to get updated and get support for your service. Please remember calling engineers directly will delay fix and repairs.

News

Apr 26

General

Phone System

We will be upgrading our phone system today so will not be taking calls. Pleasse revery to our ticket system at https://xponwireless.net/

Apr 20

Outage

Coplow Outage

The radio feed from Tilton to Coplow has gone out of service. We have done remote diagnostics and it will require an engineer visit. Intial diagnostics is radio failure, cable fault or power injector failure. Dependant on diagnostics fixed could...

Apr 19

General

TROON Outage

The Mast at Troon Industrial estate has had consistant packet loss which has affected voice calls and teams calls. We have replace a transit radio head and located the issues with packet due to software. We are conducting a upgraded...

Apr 19

General

UPDATE - Troon Industrial Estate Mast - Radio Swap - 19/04/24

Dear Customers

Apr 19

General

Troon Industrial Estate Mast - Radio Swap - 19/04/24

Dear Customers,

Apr 18

General

Troon Industiral Estate Mast - Radio Upgrade - 18/04/24

Dear Customers,

Apr 9

General

Park Farm - Network Outage (POWER ISSUE) 09/04/24

Dear Customers, Some of you may be experiencing issue with your connection in the Park Farm area. This is due to a power issue with the transformer being down however this should be repaired by tomorrow morning. We apologise for...

Apr 3

General