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Rebooting your 5G Radio

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5G ODU Troubleshooting Guide

This guide provides simple steps to resolve common connectivity issues with your 5G ODU (Outdoor Unit). If you're experiencing internet problems, check your POE device—the small black box with two green lights. Both lights should be illuminated for proper operation.

Quick troubleshooting steps include power cycling the device, checking cable connections, and ensuring proper initialization time. Follow our illustrated guide for step-by-step instructions to get your connection back up and running quickly.

If these steps don't resolve your issue, our support team is ready to help! Contact us with details of the troubleshooting steps you've already tried for faster assistance.

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